Article Archive

  • Shifting Beliefs About Working From Home

    The pandemic is changing long-held beliefs about work, and specifically beliefs about working from home. In an informal survey of knowledge workers conducted in early May, we found that 42% of respondents had shifted their…

  • Meeting Data Is Culture Data

    Meetings are a microcosm of your organization. They are where culture gets shaped, true values are revealed, and belonging cues are sent and received. If you espouse a culture of innovation, but shut down contrarian ideas…

  • Mental Models And Metaphors:

    How To Stay On The Same Page When You’re Not In The Same Place

    In a physical work environment, ambient information helps us stay oriented. For example: a colleague’s expression as she leaves a conference room signals she’s overloaded despite cheerfully accepting another assignment a…

  • Two Ways The Pandemic Has Made Us Better Leaders

    Across the globe, business leaders are beginning to consider what a “return” to the office means. While we all crave a return to normalcy, the workplace will never be the same. Leaders are being called upon to carefully navigate…

  • What The World Needs Now Is Connection

    For some, one of the most challenging aspects of this suspended animation we are in is wondering how long this confinement might last. Is this the new normal? We keep shaking and shaking the Magic 8 ball to get the answer…

  • Working from home: How big of a shift is it?

    Your ability to navigate the level of havoc wreaked by the sudden shift to everyone working remotely is heavily dependent on the experience and skill you had before the onset of social distancing. For workers who were already…

  • Collaboration In The Time Of Coronavirus

    As the coronavirus spreads, companies must make proactive decisions that help them protect individual employee health, keep critical work on track, and prepare for the potential for planned business disruption. Many are revisiting…

  • Change Management Is A Mindset

    We were recently asked to share our approach to change management with an organization driving multiple simultaneous transformation efforts. When we did, they were quite disappointed to learn that we weren’t going to share…

  • I Should Coach My Team, But I Just Don’t Have The Time

     Ask better questions. Listen deeply to the answers. Help your team figure it out for themselves.  This leadership advice is widely recognized. Best-selling leadership books provide exactly the right questions to ask in…

  • Real Time Feedback—Trick Or Treat?

    Feedback has and will continue to be a hot topic for organizations. The trend of the moment is to replace the annual performance review with real-time feedback. This intuitively makes sense. Why “save up” critical data and…