Article Archive

  • How to up your ROI on internal initiatives

    This too shall pass… That’s what many of us think when the next “flavor of the month” initiative comes down from above. “We’re all about innovation, or every voice counts, or work-life balance…” Whatever it is, if we…

  • What Your Employee Engagement Survey Is Actually Telling You

    According to data from Gallup, only about a third of employees are engaged in their jobs and their workplaces. But given how much time and money organizations spend measuring employee engagement each year, you probably already…

  • Make Team Norms The New Normal

    There are as many ways to collaborate as there are socks lost in the dryer. We’re constantly making micro-decisions about how to communicate with one another, when to reach out in writing versus in-person, and what technology…

  • Give Email – and Yourself – a Rest

    Email responsiveness is not a badge of honor, nor is it a reflection of an employee’s commitment. Often, it’s a conditioned behavior bred of a system that operates with an inflated sense of urgency. Unless you are a paramedic…

  • Turn your assistant into your secret weapon

    Melanie, one of our clients’ executive assistants, is tough. She fiercely guards her executive’s calendar. She meticulously tracks vendor activities and expenses. She knows everything that is going on in the organization…

  • Is Your Boss A Silver, Gold, Or Platinum Customer?

    Once upon a time, assistants served only one executive, making it easy to understand their preferences and expectations. The landscape has changed dramatically over the decades, however, and many executive assistants serve…

  • Looking to Improve Productivity? Reduce Collaborative Noise.

    What are my employees actually doing? As a leader, do you find yourself wondering how your team is really spending their time? Your HR business partner tells you that they’re all overwhelmed and getting increasingly burned…

  • Avoid Work Time Wasters And Truly Log Off on Vacation

    I love a good vacation. An exotic locale. A beach read. No responsibility other than to restore and relax. Doesn’t that sound blissful? Too bad you brought your laptop along… At work, time thieves are everywhere. Those pesky…

  • Cut the crap: The key to eliminating wasteful work

    Does your workweek most closely resemble your attic—jam-packed with things that were once valuable, but no longer hold any appeal? This clutter may include staff meetings, “reply all” emails, information-sharing meetings,…

  • Capturing the Elusive Benefits Of Collaboration

    Too often, there is an alarming gap between what we know and what we do. Sitting is the new smoking, yet I repeatedly ignore the insistent “stand” command from my watch. Multitasking is not physically possible, but many of…