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The Problem With Email – And How To Fix It
Where does the time go? If you’re an office worker, it’s likely down the email drain. We spend countless hours - or by some counts almost a third of our week - sending emails, crafting responses, and otherwise dealing with…
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Four Project Team Pitfalls And How To Avoid Them
Finally! Your big project has gotten the green light and you’re ready to hit the ground running. To get started, you round up all of your top performers and just set them to work, right? Wrong. There are many reasons that…
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Lasting Change Starts With Leaders
For every good reason to change the way we work, there are dozens of excuses for why not to. In the decades I’ve been trying to help organizations work in ways that produce joy and productivity, I have encountered every possible…
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How to up your ROI on internal initiatives
This too shall pass… That’s what many of us think when the next “flavor of the month” initiative comes down from above. “We’re all about innovation, or every voice counts, or work-life balance…” Whatever it is, if we…
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What Your Employee Engagement Survey Is Actually Telling You
According to data from Gallup, only about a third of employees are engaged in their jobs and their workplaces. But given how much time and money organizations spend measuring employee engagement each year, you probably already…
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Make Team Norms The New Normal
There are as many ways to collaborate as there are socks lost in the dryer. We’re constantly making micro-decisions about how to communicate with one another, when to reach out in writing versus in-person, and what technology…
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Give Email – and Yourself – a Rest
Email responsiveness is not a badge of honor, nor is it a reflection of an employee’s commitment. Often, it’s a conditioned behavior bred of a system that operates with an inflated sense of urgency. Unless you are a paramedic…
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Turn your assistant into your secret weapon
Melanie, one of our clients’ executive assistants, is tough. She fiercely guards her executive’s calendar. She meticulously tracks vendor activities and expenses. She knows everything that is going on in the organization…
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Is Your Boss A Silver, Gold, Or Platinum Customer?
Once upon a time, assistants served only one executive, making it easy to understand their preferences and expectations. The landscape has changed dramatically over the decades, however, and many executive assistants serve…
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Looking to Improve Productivity? Reduce Collaborative Noise.
What are my employees actually doing? As a leader, do you find yourself wondering how your team is really spending their time? Your HR business partner tells you that they’re all overwhelmed and getting increasingly burned…
